The very first thing I noticed was the Aircraft alone considering that I have truly labored in this area. The main airplane I was on wasn't even crafted in the usa and was so in Brazil before I had been even born.
I just bought off the telephone with Connie Sanders within the DFW Office environment. I requested for her identify for the reason that she was so sort and helpful to us. I've rarely encountered another person so helpful and caring. If your Associates could possibly be like her you would've a great airline.
I have expended hours about the telephone wanting to untangle a slip-up manufactured in producing reservations with American Airways on the net. Immediately after dealing with each of the measures in reserving a flight for my family members of three (Brian, Marcela & Lorenzo Hawk) and including my credit card no. to pay for the 3 flights, I did not obtain a affirmation, but a window on my display screen Having said that “This page cannot be exhibited”. I took that to indicate which the transaction didn't undergo, so I started out all once more with a unique vacation agency.
My American Mate bought tickets on my behalf but I have received no data from you. I haven’t been given any “amount” from you — how am I suppose to select up my ticket at Narita airport?
I scheduled our spouse and children trip to Cancun by means of Orbitz (there have been 5 of us). Whilst sitting down within the gate in Pittsburgh, PA I chose to method the desk to inquire about upgrading my wife And that i to first-class. I had been astonished to see that “my ticket” disallowed me to up grade, and wasn’t specified a motive and was advised whatever price I was prepared to pay out I couldn’t up grade. What was shocking is the fact that there wound up currently being six unused first class seats out there. Similar issue transpired on just how back from Cancun to Pittsburgh. Straight via flight both of those means with only two seats in firstclass getting used on the way in which back again.
I would like to make this report to you. I used to be shocked that I was not able to come up with a report by cellular phone. Sallianne Dale
If I'm able to try this, why can’t do that? Listed here’s a suggestion. Because the agents are unable to see USAIR, Why don't you provide them with access to the internet to allow them to see readily available USAIR flights? There were various USAIR flights that would have cared for no less than 50 percent from the individuals who necessary to flights.
I flew on American airlines for The very first time and last. our baggage was damaged with black grease on it major hunks out from the handles and wheels. your aircraft was filthy and very uncomfortable. the flight crew was not welcoming in any respect. My granddaughter was with me which is about 6ft tall no area for her legs and person laid again in her seat and she or he couldn't go in the least in her seat.
My partner and I experienced flight reservations for today (March 15, 2014) and after a program heart scan on Wednesday of this 7 days, he was diagnosed using a weblink significant coronary heart trouble. On Friday, March fourteen, 2014 he had to have a coronary heart catherization and it absolutely was unachievable for us to go on our holiday vacation. I termed American Airlines Consumer Service and was nicely told “rough luck”.
So I’m sitting in one of your fucking late planes all over again.. Pilot claims 25 minute hold out over the fucking runway as a result of some
My complaint is, on March 8th. My luggage was delayed from Chicago, my desired destination was Dane County Airport Madison Wi. When it had arrived, it had been sent. Even so, the baggage were destroyed and taped up. I called inside of a criticism without delay. I were givin quite a few cell phone quantities as well as firt a single was just a recording to depart my cellphone and anyone would get back again to me.
I recognize that it could be a while just before USAIR and American computer software might be synched. But, there is absolutely no reason behind your agents for being so disconnected.
I was delayed on Monday feb fifteenth two times before becoming cancelled and bumped to Tuesday. When I was discouraged I recognized. Then at 10:30pm I obtain a text stating my Tuesday flight was cancelled until eventually Wednesday.
Unfortunately due to weather conditions I was unable to get out on the tri towns promptly this previous 7 days. Having said that I'm extremely annoyed with American Airlines shopper service.